• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Extra pixel when exporting PNGs in XD.

New Here ,
Mar 09, 2020 Mar 09, 2020

Copy link to clipboard

Copied

Hi, 

I'm building email mockups in XD. When I export some of the assets there's always an extra pixel added. I haven't been able to find a post about this that refers specifically to XD, I've only seen Photoshop and Illustrator solutions. 

 

What are some solutions I can try for XD? I don't want to have to trim each asset in Photoshop everytime (which is what I'm forced to do now). I switched from building the mockups in Photoshop to XD for the efficiency. It's weird because I JUST started experiencing this, it hasn't been an issue until the past two or so weeks. 

 

Thanks in advance! 

 

<The Title was renamed by moderator>

TOPICS
Import and export , Product performance

Views

828

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Mar 09, 2020 Mar 09, 2020
Hey Harshika,

Thanks for reaching outI actually JUST solved the problem. I had a drop
shadow on the Photo Credits (circled below) that were on the images so it
was adding an extra pixel to the right side. I changed the blur from 7 to 1
and that solved the problem!
[image: Screen Shot 2020-03-09 at 1.32.12 PM.png]
[image: Screen Shot 2020-03-09 at 1.30.28 PM.png]

Thanks!

Votes

Translate

Translate
Adobe Employee ,
Mar 09, 2020 Mar 09, 2020

Copy link to clipboard

Copied

Hi there,

 

Thank you for reaching out and using Adobe XD. We would like to know a few more details like-

 

  • What is yor workflow of exporting the PNG into XD? From where you are exporting the PNG into XD?
  • What is the OS and XD version of your machine?
  • Could you please share the screenshot of the extra pixel for better understanding?

 

We will try our best to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 09, 2020 Mar 09, 2020

Copy link to clipboard

Copied

Hey Harshika,

Thanks for reaching outI actually JUST solved the problem. I had a drop
shadow on the Photo Credits (circled below) that were on the images so it
was adding an extra pixel to the right side. I changed the blur from 7 to 1
and that solved the problem!
[image: Screen Shot 2020-03-09 at 1.32.12 PM.png]
[image: Screen Shot 2020-03-09 at 1.30.28 PM.png]

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 09, 2020 Mar 09, 2020

Copy link to clipboard

Copied

Glad to hear you are able to solve the problem and thanks for sharing the solution that worked for you. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

LATEST

Unfortunately I've been having the same issue but the answer you gave me did not work. I've attached screenshots of my settings for export, and then what they look like after export. The 3x looks fine. But the 2x and 1x have extra pixels on the edges. I haven't been able to find a solution anywhere.

 

Please help as i don't want to have to crop hundereds of images in photoshop to fix this.

 

Thanks,

 

Sean

 

Screen Shot 2020-12-09 at 3.48.55 PM.pngScreen Shot 2020-12-09 at 3.50.57 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines