Eye dropper tool disabled / not working

[defaultkhgyk9pshs0d]

Updated to adobe xd 39.0.12.12

System: macOS Catalina 10.15.7

Eye dropper tool is disabled, not working since updating XD. 

[Chethan Girish · Accepted solution]

Hi There,

Thanks for reaching out and sorry to hear that you're having trouble in using Eye dropper tool in XD. please try to troubleshoot with below steps and let us know if this helps.

Troubleshoot steps:

• Quit and restart XD. 
• Restart your Mac.
• Uninstall XD and reinstall it.

We're sorry for the inconvenience. please feel free to update this discussion in case you need further assistance and we will be happy to help

Regards

Chethan

[defaultkhgyk9pshs0d]

Restarting the Mac corrected the problem.

[Chethan Girish]

Hi There,

Thank you for confirming and happy to hear your Issue got resolved.

In case If you face the same Issue again, please feel free to update in the same thread for further assistance from us.

We are here to help.

Thanks,

Chethan