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Eyedropper seems disabled in latest update (v27) for Mac

New Here ,
Feb 11, 2020

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Hi there. After installing the latest update (v27), my eyedropper/color-picker tool seems to be disabled. "A" key does not activate the tool nor does clicking on the icon in the properties panel do anything.

 

I'm running macOS Catalina (v10.15.2).

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Missing feature

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Eyedropper seems disabled in latest update (v27) for Mac

New Here ,
Feb 11, 2020

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Hi there. After installing the latest update (v27), my eyedropper/color-picker tool seems to be disabled. "A" key does not activate the tool nor does clicking on the icon in the properties panel do anything.

 

I'm running macOS Catalina (v10.15.2).

TOPICS
Missing feature

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59

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Feb 11, 2020 0
Adobe Community Professional ,
Feb 12, 2020

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Hi, the keyboard shortcut to enable the dropper is the letter "I". The letter "A" allows you to create a new artboard. Also, try uninstalling and installing Adobe XD again. I recommend using Creative Cloud Cleaner Tool to uninstall the software and delete any corrupt files.

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Feb 12, 2020 1
New Here ,
Feb 12, 2020

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Hi Italosan,

Thanks for the reply...my bad I meant keyboard shortcut "I" is not working.
Thanks for the tip, but everything was working perfectly up until the last
update, though I will try the cleaner tool suggested 😉

Thanks for the advice.

Best regards,



*Neil Coetzer*
Founder

*mobile* +27 084 207-5542 | *skype* neil.coetzer
Midstream, Johannesburg, Gauteng, ZA, 1683
www.gapshift.com

1 Samuel 25:6

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Feb 12, 2020 0
italosan LATEST
Adobe Community Professional ,
Feb 12, 2020

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Keep us updated. If you still need help, contact us 🙂

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