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Facing this compatibility issue with XD

Community Beginner ,
Dec 08, 2020 Dec 08, 2020

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Hi,
 
I am facing compatibility issue with XD, whereas the system is up-to-date with Windows 10. I have already atried following steps:
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\”
Right-click “Creative Cloud.exe” and choose Properties.
On the Compatibility tab, deselect the Run this program in compatibility mode for option.
 
But somehow the issue still persists an it's not letting me install XD.  
 
Please look into and suggest.

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correct answers 1 Correct answer

Adobe Employee , Dec 08, 2020 Dec 08, 2020

Hi there,

 

Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/in/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Adobe Employee ,
Dec 08, 2020 Dec 08, 2020

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Hi there,

 

Sorry to hear about the trouble. Please try the steps shared here: https://helpx.adobe.com/in/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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