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Feedback to developers,Error/Bug on system preferred language

New Here ,
Dec 18, 2018 Dec 18, 2018

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Sorry,English is not my native language. Please forgive my strange grammar.

My device information:

Windows 10 Home and Basic Edition

Version Number:1809

Operating system version: 17763.194

Problem Description:

1)  Set the first language to English,Adobe XD cc can be used normally.

2)  BUT, Set Chinese as the system first language,Adobe XD cc Software stuck without work area,like this ↓↓↓↓

     I can't do anything, I can't drag any tools, the software can't provide any feedback.

微信截图_20181219145918.png

3)  Then,set English as the system first language again. The software will work normally, but the operating language is English.

     This thing made me crash...

111111111111111.png

My contact information:

jobchen@hotmail.com

I need help from the developer!Thanks!

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correct answers 1 Correct answer

Adobe Employee , Dec 19, 2018 Dec 19, 2018

Apologize for your experience. I suggest getting in touch with our tech support team directly using this link Contact Customer Care

Thanks,

Preran

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Adobe Employee ,
Dec 19, 2018 Dec 19, 2018

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Apologize for your experience. I suggest getting in touch with our tech support team directly using this link Contact Customer Care

Thanks,

Preran

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