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Files won't render correctly when exporting files over 20K artboard height

New Here ,
Sep 30, 2020

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When I export files that are over 20k height, the images on the bottom portion do not render.  Any ideas besides splitting into 2 files and stitching into one in Photoshop to export? Thanks, Char

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Files won't render correctly when exporting files over 20K artboard height

New Here ,
Sep 30, 2020

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When I export files that are over 20k height, the images on the bottom portion do not render.  Any ideas besides splitting into 2 files and stitching into one in Photoshop to export? Thanks, Char

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Import and export

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Sep 30, 2020 0
Adobe Community Professional ,
Sep 30, 2020

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Hi Chare.

I tried it just now and I didn't have a problem exporting a 375 x 24500px iPhone artboard in PNG.

When you say images in the "bottom portion" did not render, what do you mean? Images below the 20k mark, or?
Did just images not render, or other layers like text and vectors as well?

 

Is this for local PNG export, or a web prototype?

Can you share the file or a screenshot of the problem?

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New Here ,
Sep 30, 2020

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I am exporting pngs from a simple XD with embedded images. Both text and images dropped off on the longer artboard (attached). I am creating a  prototype in InVision and not the XD prototype since InVision is what our team uses for user testing normally. I would have considered using XD for next time assuming I wouln't have the render issues but didn't want to start over. I ended up stitching a top/bottom in photoshop. Thanks for your reply and would love to know if this is just a setting thing. -Char

EX-mobile.png

 

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