Fireblade Preview is not working

[default7ifwmx8xsxye]

Hi,

I have a problem with the recently installed fireblade plugin - the preview is not working at all. I have selected an artboard and click the 'Preview' button but it is not coming, instead I am getting a window saying "Unable to perform preview action."

Regards

Mike

[Ares Hovhannesyan]

It asks to install application. I think it required for reviewing, Export works for me without any problem. Use https://fireblade.io/ to directly contact support team. 

[default7ifwmx8xsxye]

I have already installed the fireball plugin, it is anyhow not working.

At the fireball webpage you have referred to there is a support email support@fireblade.io

but it is not working, seems inactivated. If you send a message to this email you will get a delivery failier notice. So it seems there is no true support for this plugin.

thanks

Michael

[HARSHIKA_VERMA]

Hi Michael,

We understand your frustration. We would request you to please submit your question here: https://forums.creativeclouddeveloper.com/ on our XD plugin platform wherein the developer can help you with the plugin issue.

Hope it helps.

Thanks,

Harshika

[default7ifwmx8xsxye]

Hi, 

I have raised the question in this developer forum but there is no response.

No support for this plug in at all.

Regards

Michael

[HARSHIKA_VERMA]

Sorry to hear that. Could you please share the link to your post on the plugin forum? I will try my best to escalate it further?

Thanks,

Harshika

[daved9211 · Accepted solution]

Good Morning, 

I have been trying to resolve this issue myself and stuck for a while, the answer to this query is pretty funny actually.

All you need to do is go to the fireblade settings and setup a directory path for exporting your HTML code and it works like a charm. I hope this fixes your issue