Fireblade Preview is not working

New Here ,
Apr 12, 2021 Apr 12, 2021

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Hi,

 

I have a problem with the recently installed fireblade plugin - the preview is not working at all. I have selected an artboard and click the 'Preview' button but it is not coming, instead I am getting a window saying "Unable to perform preview action."

 

Regards

Mike

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Import and export, Plug-ins

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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d.png

It asks to install application. I think it required for reviewing, Export works for me without any problem. Use https://fireblade.io/ to directly contact support team. 

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New Here ,
Apr 13, 2021 Apr 13, 2021

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I have already installed the fireball plugin, it is anyhow not working.

At the fireball webpage you have referred to there is a support email support@fireblade.io

but it is not working, seems inactivated. If you send a message to this email you will get a delivery failier notice. So it seems there is no true support for this plugin.

 

thanks

Michael

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi Michael,

 

We understand your frustration. We would request you to please submit your question here: https://forums.creativeclouddeveloper.com/ on our XD plugin platform wherein the developer can help you with the plugin issue.

 

Hope it helps.

 

Thanks,

Harshika

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Hi, 

 

I have raised the question in this developer forum but there is no response.

No support for this plug in at all.

 

Regards

Michael

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Adobe Employee ,
May 04, 2021 May 04, 2021

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Sorry to hear that. Could you please share the link to your post on the plugin forum? I will try my best to escalate it further?

 

Thanks,

Harshika

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