Font Awesome is not working after starting the Computer again

New Here ,
Oct 02, 2020 Oct 02, 2020

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Every time I shut down my computer and start it again Adobe XD says that Font Awesome is missing. So every time I have to install the fonts again, because otherwise only the fonts ID is shown. 
The fonts are also located in the Windows fonts file and are installed in the Creative Cloud application. 

 

If anyone knows this issue already, I would be really happy if you can help me out!

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Adobe Employee , Oct 07, 2020 Oct 07, 2020
Hi Lena, Sorry for the delay in response. Would you mind telling us if this is happening with this specific font or all the fonts? Is it happening with every file or with a specific file? Have you tried the steps mentioned in this article: https://helpx.adobe.com/in/fonts/user-guide.html/in/fonts/kb/troubleshoot-font-activation.ug.html? Let us know if that helps. Thanks, Harshika

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Adobe Employee ,
Oct 07, 2020 Oct 07, 2020

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Hi Lena,

 

Sorry for the delay in response. Would you mind telling us if this is happening with this specific font or all the fonts? Is it happening with every file or with a specific file? Have you tried the steps mentioned in this article: https://helpx.adobe.com/in/fonts/user-guide.html/in/fonts/kb/troubleshoot-font-activation.ug.html?


Let us know if that helps.

 

Thanks,

Harshika

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New Here ,
Nov 02, 2020 Nov 02, 2020

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Thank you for the response. I tried it, but it didn't work. I was also my company's IT-support, but they were also not able to find a solution. 
It happens to every file. So in general for Adobe XD the font is missing until I reinstall it.

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