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Font problem in XD

Community Beginner ,
Jun 17, 2020

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Hi, I have strange problem with font Quicksand.

I install font family (light,regular,bold,semibold) on Windows. In AE, AI, ID, PS everthing is fine work like a normal font.

But in XD when I open project or make new one, and choose quicksand font

nn family font list I have (regular, regular, regular, bold, regular). First think okey, something display wrong.  No metter what I choose is always regular font. 

I try:
Reinstal font , reinstal from another source
Reinstal adobe XD
Update adobe XD
Update Windows 10

My problem is that I work with big project with this font (my rescure is that I also have macbook pro and there its work fine).  

I opened the font files in FontForge, generated them as TrueType, ignored all warnings and errors and reinstalled it.

After that I got Quicksand working in XD.

TOPICS
Crash on windows, Known Issue, Product performance

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Font problem in XD

Community Beginner ,
Jun 17, 2020

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Hi, I have strange problem with font Quicksand.

I install font family (light,regular,bold,semibold) on Windows. In AE, AI, ID, PS everthing is fine work like a normal font.

But in XD when I open project or make new one, and choose quicksand font

nn family font list I have (regular, regular, regular, bold, regular). First think okey, something display wrong.  No metter what I choose is always regular font. 

I try:
Reinstal font , reinstal from another source
Reinstal adobe XD
Update adobe XD
Update Windows 10

My problem is that I work with big project with this font (my rescure is that I also have macbook pro and there its work fine).  

I opened the font files in FontForge, generated them as TrueType, ignored all warnings and errors and reinstalled it.

After that I got Quicksand working in XD.

TOPICS
Crash on windows, Known Issue, Product performance

Views

242

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Jun 17, 2020 1
Adobe Employee ,
Jun 17, 2020

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Hi there,

 

We are sorry to hear you are having trouble with font in XD. We would like to know a few more details like-

 

  • Is it happening with this specific file and specific font?
  • Have you activated this from Adobe Fonts or downloaded it from third party?
  • What is the XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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Jun 17, 2020 0
Community Beginner ,
Jun 17, 2020

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Specific font: Quicksand.

I download font from google fonts site, from other source  and resoults was the same (this same font file from google site work perfect on mac). So In my opnion its not a font file problem

 

I have newest version from JUN16 2020 update, before with MAY19 2020 update, same resoults

 

 

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Jun 17, 2020 0
New Here ,
Jun 26, 2020

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I opened the font files in FontForge, generated them as TrueType, ignored all warnings and errors and reinstalled it.

After that I got Quicksand working in XD.

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Jun 26, 2020 1
Adobe Employee ,
Jun 26, 2020

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Thank you for sharing the solution that worked for you. This might help our customers in resolving their issue. Please feel free to reach out to us in the future for any query related to XD.

 

We would be happy to help.

 

Thanks,

Harshika

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Jun 26, 2020 0
Adobe Employee ,
Jun 26, 2020

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Hi Piotrm,

 

Sorry for the delay in response. Would you mind trying the solution suggested in this post and let us know if that helps?

 

Thanks,

Harshika

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Jun 26, 2020 0
Explorer ,
Jul 05, 2020

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Sorry but this isn't a 'fix', it's a hotfix for users, this is a global issue on Windows, have it with other fonts too (George for example), it works perfectly in all other programs and on MacOS, except on XD and Windows (as usual)

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Jul 05, 2020 1
Community Beginner ,
Sep 07, 2020

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I am having same problem with Inter font

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Sep 07, 2020 0
New Here ,
Aug 27, 2020

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hi if you are getting problem  in the quicksand font  in adobe XD just go to github and download the font family from there and install all .It will start to work wont give pblm anymore. i m attaching the github link too

https://github.com/andrew-paglinawan/QuicksandFamily/find/master

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Aug 27, 2020 0