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Fonts are missing even when installed locally

Participant ,
Jun 22, 2020

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Fonts are missing in XD.  They show up correctly in Illustrator, etc., but not in XD.  I downloaded and installed Montserrat locally, just to be sure and it still will not work.

 

What is the problem?  This renders the software useless (judging by how many other posts there are about this).  I've done all the sign out/in/update/sync, etc. and nothing.

Hi there,

 

We are sorry to hear you are facing issues with fonts in XD. If I heard you right, earlier you're using "Montserrat" font from Adobe Font and then you installed it locally in your machine. In that process, did you restarted the machine and deactivated the font from Adobe fonts?

 

We'll try our best to help.

 

Thanks,

Harshika 

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Fonts are missing even when installed locally

Participant ,
Jun 22, 2020

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Fonts are missing in XD.  They show up correctly in Illustrator, etc., but not in XD.  I downloaded and installed Montserrat locally, just to be sure and it still will not work.

 

What is the problem?  This renders the software useless (judging by how many other posts there are about this).  I've done all the sign out/in/update/sync, etc. and nothing.

Hi there,

 

We are sorry to hear you are facing issues with fonts in XD. If I heard you right, earlier you're using "Montserrat" font from Adobe Font and then you installed it locally in your machine. In that process, did you restarted the machine and deactivated the font from Adobe fonts?

 

We'll try our best to help.

 

Thanks,

Harshika 

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28

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Jun 22, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi there,

 

We are sorry to hear you are facing issues with fonts in XD. If I heard you right, earlier you're using "Montserrat" font from Adobe Font and then you installed it locally in your machine. In that process, did you restarted the machine and deactivated the font from Adobe fonts?

 

We'll try our best to help.

 

Thanks,

Harshika 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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