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Fonts missing on windows but not on mac

New Here ,
Nov 10, 2020

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So as the title says, now and then when i start a new design in Adobe XD and use any font on my Macbook Pro, everything is working flawlessly. 

Later when i switch to my PC desktop workstation where i run Windows 10 and want to continue in the same project (opened from the cloud) it sometimes says "Missing Fonts" and I've tried everything to solve this matter but futile.

I've tried the following to solve this:
- Sign in / out from the creative cloud on all devices.

- Re-install Adobe XD on all devices.

- Try to locate the font-type I've used at fonts.adobe.com and sometimes, they don't appear there on the website, however, they do appear inside Adobe XD on my Macbook or Windows PC (vice-versa) which I find very odd.

This issue also occurs for some of my projects when i try to view them on my smartphone (iPhone XS) while on mac and pc they show the fonts.

Any suggestions?

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Known Issue, Missing feature

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Fonts missing on windows but not on mac

New Here ,
Nov 10, 2020

Copy link to clipboard

Copied

So as the title says, now and then when i start a new design in Adobe XD and use any font on my Macbook Pro, everything is working flawlessly. 

Later when i switch to my PC desktop workstation where i run Windows 10 and want to continue in the same project (opened from the cloud) it sometimes says "Missing Fonts" and I've tried everything to solve this matter but futile.

I've tried the following to solve this:
- Sign in / out from the creative cloud on all devices.

- Re-install Adobe XD on all devices.

- Try to locate the font-type I've used at fonts.adobe.com and sometimes, they don't appear there on the website, however, they do appear inside Adobe XD on my Macbook or Windows PC (vice-versa) which I find very odd.

This issue also occurs for some of my projects when i try to view them on my smartphone (iPhone XS) while on mac and pc they show the fonts.

Any suggestions?

TOPICS
Known Issue, Missing feature

Views

46

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 10, 2020 0

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