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Getting an error message 49:15 everytime trying to create a shareable URL

New Here ,
Aug 10, 2020

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We have ~600 artboards in our canvas and everytime we are trying to update the share URL, it's throwing an error. We are very annoyed at the moment since even co-editing is not working within our 2 member team and on top of it, we are unable to share the updated URLs to the devs. Please help asap.

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Product performance, Share or publish

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Getting an error message 49:15 everytime trying to create a shareable URL

New Here ,
Aug 10, 2020

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We have ~600 artboards in our canvas and everytime we are trying to update the share URL, it's throwing an error. We are very annoyed at the moment since even co-editing is not working within our 2 member team and on top of it, we are unable to share the updated URLs to the devs. Please help asap.

TOPICS
Product performance, Share or publish

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62

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Aug 10, 2020 0
Adobe Community Professional ,
Aug 11, 2020

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Hi, we're sorry you're having trouble with Adobe XD. What version of the software are you using? Does this problem occur with a specific file or also with other files?

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Aug 11, 2020 1
Adobe Community Professional ,
Aug 11, 2020

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Aug 11, 2020 1
Adobe Employee ,
Aug 20, 2020

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Hi there,

 

I would like to follow up on the issue. Would you mind confirming if your issue has been resolved? If no, please make sure you are on the updated version of XD 31.2 or you may try switching to a different network.

 

Please feel free to update the discussion for further assistance.

 

We would be happy to help.

 

Thanks,

Harshika

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Aug 20, 2020 0