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Glitch in child document when updating assets from master document

New Here ,
Nov 25, 2019

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Hello all, 


I've noticed that when I apply "Update All" to a document then save it, when I open it up again the following happens: 

  1. Random artboards within the document (not neccessary ones that have an updated asset) will remove the artboard name & XD will view it as a pasteboard but it'll still say it's an artboard. 
  2. Cannot copy & paste elements into that document.
  3. Cannot drag assets into that document


System

Adobe XD (24.3.22.2) 
Mac Pro (Late 2013) with Mac OS (Catalina 10.15.1)

 

Screenshot

I've blurred certain things but I hope the issue is clear.  

Artboard – 1.png

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Error, Product issue

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Glitch in child document when updating assets from master document

New Here ,
Nov 25, 2019

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Hello all, 


I've noticed that when I apply "Update All" to a document then save it, when I open it up again the following happens: 

  1. Random artboards within the document (not neccessary ones that have an updated asset) will remove the artboard name & XD will view it as a pasteboard but it'll still say it's an artboard. 
  2. Cannot copy & paste elements into that document.
  3. Cannot drag assets into that document


System

Adobe XD (24.3.22.2) 
Mac Pro (Late 2013) with Mac OS (Catalina 10.15.1)

 

Screenshot

I've blurred certain things but I hope the issue is clear.  

Artboard – 1.png

TOPICS
Error, Product issue

Views

82

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Nov 25, 2019 0
Adobe Community Professional ,
Nov 25, 2019

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Did you mean component update?

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Nov 25, 2019 0
New Here ,
Nov 25, 2019

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Yes, that's what I meant

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Nov 25, 2019 0
Preran LATEST
Adobe Employee ,
Nov 25, 2019

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Hi Nazara,


Would it be OK for you to share your file with us for investigation? I can log a bug with the product team. You can upload your file to a shared location and share the URL with me over a private message. Also refrence the URL of this post for me to get the context.

 

Thanks,

Preran

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Nov 25, 2019 0