Highlighted

Graphics with a gradient taken from CC Library into Adobe XD display the gradient incorrectly.

New Here ,
Jul 21, 2020

Copy link to clipboard

Copied

I wish to create an object with a gradient in Illustrator, add it as a graphic in my CC Library, and take it from my CC Library into XD. However, when I place the Graphic in XD, the gradient is not visible, instead displaying a solid color. 

I am able to copy and paste the object directly from Illustrator into XD and the gradient works, but I would like to use the live update feature of the CC Library.  

Hi Rishabh,

Thanks for getting back to me. Luckily, I updated XD to 31.0.12 this morning, which appears to have resolved the issue. 

 

TOPICS
Data loss, How to, Missing feature, Product performance, Prototyping

Views

72

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Graphics with a gradient taken from CC Library into Adobe XD display the gradient incorrectly.

New Here ,
Jul 21, 2020

Copy link to clipboard

Copied

I wish to create an object with a gradient in Illustrator, add it as a graphic in my CC Library, and take it from my CC Library into XD. However, when I place the Graphic in XD, the gradient is not visible, instead displaying a solid color. 

I am able to copy and paste the object directly from Illustrator into XD and the gradient works, but I would like to use the live update feature of the CC Library.  

Hi Rishabh,

Thanks for getting back to me. Luckily, I updated XD to 31.0.12 this morning, which appears to have resolved the issue. 

 

TOPICS
Data loss, How to, Missing feature, Product performance, Prototyping

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 21, 2020 0
Adobe Employee ,
Jul 21, 2020

Copy link to clipboard

Copied

Hi there, 

 

Thanks for reaching out, we'll try our best to help you with it. Will it be possible for you to share some screenshot or a small video capturing the workflow and what exactly is happening at your end? We'll also need the version of Adobe XD and the operating system to reproduce this issue on our end.

 

We're here to help, just need more information.

 

Regards

Rishabh

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2020 1
New Here ,
Jul 21, 2020

Copy link to clipboard

Copied

Hi Rishabh,

Thanks for getting back to me. Luckily, I updated XD to 31.0.12 this morning, which appears to have resolved the issue. 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2020 1
New Here ,
Aug 25, 2020

Copy link to clipboard

Copied

Hello,
I'm having this problem too, gradients in objects from library in XD are not properly displayed. I'm using Windows 10 Pro, Illustrator 24.2.3 and XD 32.0.22.11.

Steps:
1. Draw rectangle in Illustrator
2. Select gradient tool, apply default linear gradient from white to black
3. Select rectangle, and in the Library window, click Add Content button > Graphic
4. In XD, open CC Library, and drag the shared rectangle with gradient to the artboard

The rectangle displays with a solid color, instead of its original gradient. If I click in the green link icon to unlink the object from my library and select the fill box, it shows as a linear gradient applied, but it doesn't reflect it on the screen.

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 0
Adobe Employee ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi there,

 

Thank you for sharing the video and additional information. I check if Illustrator also needs to be updated. Could you please update Illustrator to 24.3 version and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 25, 2020 0
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

Hi Harshika,
My CC informs that 24.2.3 is the latest version avaiable, even more recent than informed at https://helpx.adobe.com/illustrator/release-notes.html

illustrator-version.jpg

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0