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Half my Pictures apear as white Rectangles

New Here ,
Jan 16, 2019

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Hi Guys,

When I just opened an XD file from about a week ago to continue working on it I noticed that about half my pictures appeared as plain white rectangles.

In the Preview of the File the Pictures are still visible but as soon as I open it they are gone. Has anybody ever experienced that Issue or knows how to solve it?

Kind Regards and thanks in advance

Adobe Community Professional
Correct answer by cmgap | Adobe Community Professional

I've deconstructed the image containers and there isn't anything obviously wrong with the document.

How did you place the images in your document? Did you import some and copy and paste others?

Since you have a prototype that shows the images and these images aren't on your computer have you considered using screen captures to replace them? If you can get the images I would recommend that you import them rather than paste them.

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Half my Pictures apear as white Rectangles

New Here ,
Jan 16, 2019

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Hi Guys,

When I just opened an XD file from about a week ago to continue working on it I noticed that about half my pictures appeared as plain white rectangles.

In the Preview of the File the Pictures are still visible but as soon as I open it they are gone. Has anybody ever experienced that Issue or knows how to solve it?

Kind Regards and thanks in advance

Adobe Community Professional
Correct answer by cmgap | Adobe Community Professional

I've deconstructed the image containers and there isn't anything obviously wrong with the document.

How did you place the images in your document? Did you import some and copy and paste others?

Since you have a prototype that shows the images and these images aren't on your computer have you considered using screen captures to replace them? If you can get the images I would recommend that you import them rather than paste them.

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Adobe Community Professional ,
Jan 16, 2019

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Does this only happen with this one file or can you recreate it in a new document?

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Adobe Community Professional ,
Jan 16, 2019

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Did you try to replace them?

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New Here ,
Jan 16, 2019

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cmgap It only happens in this one File. I just tried to recreate the Problem but can't find out what triggered the Pictures Disappearing.

@Ares Hovhannesyan I would replace them but I don't have the pictures on this Computer. Its just that they are still in the file but appear white with a gray Border, as if you would draw a new rectangle.

As an example, what a tile used to look like vs. what it looks like now.

before.JPGnow.JPG

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Adobe Community Professional ,
Jan 16, 2019

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Can you see it in the Layers pane? May be the mask and the image have been ungrouped?  

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New Here ,
Jan 16, 2019

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I didn't work on the pages where the Pictures that are missing were when they disappeared.

The picture attached shows the group of the tile I posted before.

Group.JPG

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Adobe Community Professional ,
Jan 16, 2019

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If you would like to share the document via dropbox or CC we can take a look at it.

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New Here ,
Jan 16, 2019

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I would appreciate that very much, thank you.

This is the file

https://1drv.ms/u/s!AvNQAxhpczJ1hV-0QnftXFOERJ_z

And this is what it is supposed to look like

Adobe XD CC

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Adobe Community Professional ,
Jan 16, 2019

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I've deconstructed the image containers and there isn't anything obviously wrong with the document.

How did you place the images in your document? Did you import some and copy and paste others?

Since you have a prototype that shows the images and these images aren't on your computer have you considered using screen captures to replace them? If you can get the images I would recommend that you import them rather than paste them.

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Adobe Community Professional ,
Jan 17, 2019

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I make screen shots as cmgap​ suggest for you. may this can help you to replace images1.JPG3.JPG2.JPG1.JPG

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