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Hand tool is not working

New Here ,
Jun 09, 2017

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When spacebar is pressed, cursor changes appearance to hand tool, but it is not working.

Win 10

XD 0.6.28.10 version

I have CS6 Suite on Asus laptop w WIN10 and got this same problem in Illustrator.

found the fix is to use WIN key in addition to holding Spacebar.

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Hand tool is not working

New Here ,
Jun 09, 2017

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When spacebar is pressed, cursor changes appearance to hand tool, but it is not working.

Win 10

XD 0.6.28.10 version

I have CS6 Suite on Asus laptop w WIN10 and got this same problem in Illustrator.

found the fix is to use WIN key in addition to holding Spacebar.

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10.8K

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Jun 09, 2017 0
New Here ,
Jun 09, 2017

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Me too... and i also can't use all of tool after update

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Jun 09, 2017 0
Adobe Community Professional ,
Jun 09, 2017

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I have tried that version under Windows 10, and it seems to work ok. Does it fail to work if you try the Tutorial document?

Also, are you holding down the spacebar? Just pressing and releasing won't let you pan the document.

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Jun 09, 2017 0
New Here ,
Jun 09, 2017

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It doesn`t work in the Tutorial document.

I`m holding down the spacebar.

I have restarted comp several times and reinstalled XD using Adobe Creative Cloud. It didn`t help.

Do you have any suggestion?

If not, how can I roll back to the previous version XD? There wasn`t any problem with the hand tool.

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Jun 09, 2017 0
Adobe Community Professional ,
Jun 09, 2017

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I feel sure it would be a problem in the previous version too, but generally Xd is only available in the current version.

Read through this thread:

Illustrator CS6 Spacebar stops working seemingly randomly

It's about Illustrator, and some of the users are on Mac, but several are on Windows. In some cases there was a conflict with a browser extension, or with Spotify. See if the spacebar works when you have no browsers open. In one case someone quit the CC app, and that fixed it too.

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Jun 09, 2017 0
Adobe Employee ,
Jun 09, 2017

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Check out this known issue to see if it resolves it for you: [Windows] Panning with the space bar does not work on certain hardware (#G14776) – Adobe XD Feedback...

-Elaine

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Jun 09, 2017 0
New Here ,
Jun 12, 2017

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Thanks! It was helpful!

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Jun 12, 2017 0
New Here ,
Jan 28, 2018

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I am using Photoshop CC 2018. The problem with the spacebar not working only occurs on my laptop that has a trackpad but not my PC that does not. I found that a program called "TouchFreeze" caused the problem. TouchFreeze prevents the trackpad from working as long as I am pressing a key. This would normally prevent the trackpad from interfering with keyboarding. However, when I am using Photoshop or Lightroom the TouchFreeze utility blocks the trackpad (or pen on a tablet) from functioning as long as the space bar is pressed. Once I closed TouchFreeze, the problem resolved. I have subsequently uninstalled the utility and everything works fine in Adobe.

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Jan 28, 2018 1
New Here ,
Apr 10, 2018

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I have CS6 Suite on Asus laptop w WIN10 and got this same problem in Illustrator.

found the fix is to use WIN key in addition to holding Spacebar.

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Apr 10, 2018 5
New Here ,
Sep 02, 2018

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Thanks it works for me

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Sep 02, 2018 0
New Here ,
Apr 08, 2019

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This is the only solution that worked for me...

From Goldfinger! WIN key in addition to holding Spacebar.

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Apr 08, 2019 0
New Here ,
Nov 25, 2019

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Spacebar + Win Key is for changing keyboard language profiles. Unfortunately, this doesn't work for me. 

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Nov 25, 2019 0
New Here ,
Jul 20, 2020

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Do not press win key + space bar (which is for changing keyboard language settings). Press space bar + win key and it works fine.

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Jul 20, 2020 2
Adobe Employee ,
Jul 20, 2020

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Appreciate your answer for the keyboard shortcut to use the Hand tool, Simran. This will really help our customers to fix the issue.

 

Thanks,

Harshika

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Jul 20, 2020 0