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[Hardware]-Dimension and display issue of a website.

New Here ,
Apr 03, 2020

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Hi guys!
I've a recuring issue with my design file and the final product developed.

I used to design a website with a 1920x1080 file and after the export on zeplin (I've asked them also, waiting for their answer), even if the dev team use the same dimensions as my file, it looks way bigger...
I've read many articles and blogs and I can't find the solution...

To help you, my computer has a 3000x2000 resolution but when I switch it to a 1920x1080 it looks so strange with everything zoomed.

Hope you will be able to help me.

Thanks in advance.

Romain

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Design, How to

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[Hardware]-Dimension and display issue of a website.

New Here ,
Apr 03, 2020

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Hi guys!
I've a recuring issue with my design file and the final product developed.

I used to design a website with a 1920x1080 file and after the export on zeplin (I've asked them also, waiting for their answer), even if the dev team use the same dimensions as my file, it looks way bigger...
I've read many articles and blogs and I can't find the solution...

To help you, my computer has a 3000x2000 resolution but when I switch it to a 1920x1080 it looks so strange with everything zoomed.

Hope you will be able to help me.

Thanks in advance.

Romain

TOPICS
Design, How to

Views

516

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Apr 03, 2020 0
Adobe Employee ,
Apr 03, 2020

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Hi Romain,

 

Thank you for reaching out and using Adobe XD. Would you mind checking the display setting of your screen? Please check the resolution and text sizes are normal.

 

Please see the attached image.

display setting of windows.png

 

Let us know how it goes.

 

Thanks,

Harshika

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Apr 03, 2020 0
New Here ,
Apr 24, 2020

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Hi Harshika,

 

Sorry for my late reply!

 

I've checked and yes my settings was 200% (recommanded) and 3000x2000 (recommanded). So I've switched to the same settings than you but everything is very very small and/or pixelised... I can't use it like this...

 

I've checked my XD file and it doesn't change anything, the size of my file seems good and on dev it's x2 bigger.

 

I really don't understand how to resolve this...

If you have any idea I'm open.

 

Thanks,

Romain.

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Apr 24, 2020 0
Adobe Employee ,
Apr 24, 2020

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Thanks for trying the steps. Would yo mind sharing the screenshot of your design specs properties along with the dimension of the artboard from the propert inspector in the right side?

 

We will try our best to help.

 

Thanks,

Harshika

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Apr 24, 2020 0
New Here ,
Apr 30, 2020

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Could we do that by private messaging?

It's for a customer so I won't to share that here.

Thank you for your consideration.

Romain.

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Apr 30, 2020 0
Adobe Employee ,
May 06, 2020

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Sorry for the delay in response. Yes Romain. You can send me a private message which the information. I will definitely take a look and try my best to help.

 

Thanks,

Harshika

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May 06, 2020 0