Having trouble installing Adobe XD on mac

New Here ,
Apr 04, 2021 Apr 04, 2021

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Hello, 

I have been trying to download Adobe XD on my Macbook Pro since Thursday and I keep receiving error code 206. I have an internet connection and my firewall is turned off allowing it to be downloaded. I also don't have any antivirus software that I know of. All Adobe services are available and running as of now. 

My mac is running macOS Mojave version 10.14.6

I'm also using Google Chrome in order to complete the download.

Does anyone know what else I can do?

 

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Adobe Employee ,
Apr 09, 2021 Apr 09, 2021

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Hi there,

 

Sorry for the delay in response. Would you mind trying the steps suggested in this article; https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error206 and let us know if that helps?

 

We will try our best to help.

 

Thanks,

Harshika

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