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Help! Can't update adobe xd

New Here ,
Jun 05, 2019

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I try to update my adobe xd because I can't open files that it was created with a new version.

So I open my adobe creative cloud to update, it appears that 'checking for update' for an hour. I already deleted and download again, after login, it still 'checking for update' until now. How I can get a new Adobe xd version? What should I do next?Adobe XDAdobe Creative Cloud

I already solved this problem. 'App' menu is missing.

and this is solution

Apps tab missing from the Creative Cloud desktop app

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Help! Can't update adobe xd

New Here ,
Jun 05, 2019

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I try to update my adobe xd because I can't open files that it was created with a new version.

So I open my adobe creative cloud to update, it appears that 'checking for update' for an hour. I already deleted and download again, after login, it still 'checking for update' until now. How I can get a new Adobe xd version? What should I do next?Adobe XDAdobe Creative Cloud

I already solved this problem. 'App' menu is missing.

and this is solution

Apps tab missing from the Creative Cloud desktop app

Views

1.9K

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jun 05, 2019 0
New Here ,
Jun 05, 2019

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I already solved this problem. 'App' menu is missing.

and this is solution

Apps tab missing from the Creative Cloud desktop app

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Jun 05, 2019 0
Adobe Community Professional ,
Jun 06, 2019

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So your problem is solved?

If not, please give all information in relation to your computer:

OS and version, memory and disk space especially the system disk, ...

Please look also here: How to fix the issue of Adobe Creative Cloud desktop app not opening or showing a spinning progress ...

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Jun 06, 2019 0
italosan LATEST
Adobe Community Professional ,
Jun 06, 2019

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Hi, so do you confirm that your problem has been solved?

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Jun 06, 2019 0