How can I open a file (in XD) in a older Version?

New Here ,
Nov 28, 2019

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My files are all made in a newer version of xd.  (24.3.22)

I have to work on the files in my school,  but theres an older version installed.  When I try to open my file on the pc in school,  theres a report that says, "The file can not open in this version" (so similar).

The school can not update the progam, because they have an other license...

So: how can I open this files in older versions?  or, should I create my next file in an other version on my pc?        Does somebody has any idea?

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Desktop, How to, Product issue

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1 Correct Answer

Adobe Employee , Nov 28, 2019
user1732278 Adobe Employee , Nov 28, 2019
Hello JB Home,We are sorry to hear you're facing trouble. There's no way to save XD files as a specific version,  XD file it is auto-upgraded and can no longer be opened in previous versions. Please update the xd with the latest version and try to open the file. Regards,Arpitha

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Adobe Employee ,
Nov 28, 2019

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Hello JB Home,

We are sorry to hear you're facing trouble. There's no way to save XD files as a specific version,  XD file it is auto-upgraded and can no longer be opened in previous versions. Please update the xd with the latest version and try to open the file.

 

Regards,

Arpitha

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New Here ,
Jan 06, 2020

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Hi!

My MacOS is (really) old and AdobeCloud doesn't let me update Xd. No solutions for me?

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New Here ,
Nov 17, 2020

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Same for me, this is really a bummer. I'm getting a new computer but not till Christmas and I need to do this now 😞

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Explorer ,
Nov 19, 2020

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.

yikes.

 

there should be some kind of schedule warning if adobe decides to scrap supporting legacy technology. simply saying "sorry" after the fact is just not acceptable.

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Community Beginner ,
Dec 15, 2020

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This is NOT an acceptable solution!

Many people is using older machines and cannot afford to use always the very latest software.

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New Here ,
Feb 17, 2021

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Why do you mark it as a solved when the problem is not solved? This is not the right solution. I have old iMac where I can not update my Mac OS because of SMART error of my disk and that is why I use older version. For me it's comfortable to use iMac because of big screen. Today I opened my XD file on my Macbook for my presentation, where XD was updated automatically and the file was saved automatically where it caused the same problem. Now, I can not work thanks to your solution. Why do you force people buy/use new hardwares while you are software developers not the OS developers?

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Community Beginner ,
Nov 19, 2020

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Same here - pretty much across the all the CC applications - none of the latest versions can be upgraded on my Mac. Others in my team have now upgraded meaning I can't open the files saved. This not helpful. 

 

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New Here ,
Jan 30, 2021

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So no answer from Adobe? They can't be serious with that.  

I have the same problem with an older Mac in the office at home, where I should continue the work in an older version of Adobe XD.

The designs I made in the office can't be opened an edited here. So I can't do my work with this product, or have to rebuild it all.

This rebuilding could be done maybe in Sketch too?

Is there maybe an answer from Adobe to their paying clients?

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Adobe Employee ,
Jan 31, 2021

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Hi there,


We're so sorry to hear about the trouble. I am afraid, we don't have an option to open a file created in a newer version of XD on an older version of XD as we revise our document format when we release a new version to support new features. Having said that, we have received similar requests on our Adobe XD UserVoice: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/38322424-save-as-o...

 

Please upvote to add voice to the feature.

 

Regards

Rishabh

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