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How do I exit a cloud file on android?

Community Beginner ,
Mar 13, 2019

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I'm having a strange issue while viewing a xd cloud document, Can't seem to find a way to exit The file and get back to the files list,

When you get into a file it says tap with three fingers to see the menu, but there is no exit option in that menu.

Any ideas on how to get out of A cloud document once you're in it on android?

Hi Yarone,

When you try to get back, please tap on the screen with three fingers it would give you back button "<" on the top left of the screen, it would take you to the list.

Please update this discussion in case it doesn't work.

Thanks,

Atul_Saini

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How do I exit a cloud file on android?

Community Beginner ,
Mar 13, 2019

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I'm having a strange issue while viewing a xd cloud document, Can't seem to find a way to exit The file and get back to the files list,

When you get into a file it says tap with three fingers to see the menu, but there is no exit option in that menu.

Any ideas on how to get out of A cloud document once you're in it on android?

Hi Yarone,

When you try to get back, please tap on the screen with three fingers it would give you back button "<" on the top left of the screen, it would take you to the list.

Please update this discussion in case it doesn't work.

Thanks,

Atul_Saini

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Mar 13, 2019 0
Adobe Employee ,
Mar 14, 2019

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Hi Yarone,  thanks for sharing the feedback about the exit button while using the Cloud Document. Could you please share the screenshot of that page where you are expecting a back button, I would also like to know which phone and Android version are you using?

Thanks,

Atul_Saini

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Mar 14, 2019 0
Community Beginner ,
Mar 14, 2019

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Hi Atul, Thanks for answering,but I'm not sure I understand what you mean by feedback.

Obviously there is a way to enter a cloud document, I was just asking how to exit it back to the file list.do you mean that there isn't a way to exit the cloud document once you're in the file?

The flow goes like this

  • Save an XD document to the cloud
  • Take any android phone (I have multiple phones and tablets in multiple versions it doesn't matter)
  • Select a cloud document to view
  • Slide through a few screens (in the document )
  • once done try to get back to the document list, to choose another document to view.

How do you do that?

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Mar 14, 2019 0
Adobe Employee ,
Mar 15, 2019

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Hi Yarone,

When you try to get back, please tap on the screen with three fingers it would give you back button "<" on the top left of the screen, it would take you to the list.

Please update this discussion in case it doesn't work.

Thanks,

Atul_Saini

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Mar 15, 2019 0
Community Beginner ,
Mar 16, 2019

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Found it, thanks.

Why not just add it to the menu, that's the center of focus after the three finger tap.

An arrow outside of the menu can have multiple meanings especially when it's Just an icon without text.

BTW... Is there a way to refresh the file when you're in it? AKA fetch the new version?

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Mar 16, 2019 1
Adobe Employee ,
Mar 19, 2019

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Hi Yarone, you may go to Cloud Documents page and swipe down, it should refresh the documents there. Hope this helps.

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Mar 19, 2019 0