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How to reformat XD

New Here ,
Oct 22, 2019

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Every time I try to uninstall XD (along with creative cloud), and I reinstall, it still has files from old projects.

I want a CLEAN XD profile, like a day 1 XD profile and I really can't seem to figure out a way to acheive this. When I click uninstall, I make sure I select "do not save preferences" and I have also used the cleaner tool. Why does it still show files when I reinstall?

 

Also, I remember the very first time I installed, I was asked if I was a beginner or intermediate on XD, how do I access this screen again because that also seemed to have disappeared.

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How to reformat XD

New Here ,
Oct 22, 2019

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Every time I try to uninstall XD (along with creative cloud), and I reinstall, it still has files from old projects.

I want a CLEAN XD profile, like a day 1 XD profile and I really can't seem to figure out a way to acheive this. When I click uninstall, I make sure I select "do not save preferences" and I have also used the cleaner tool. Why does it still show files when I reinstall?

 

Also, I remember the very first time I installed, I was asked if I was a beginner or intermediate on XD, how do I access this screen again because that also seemed to have disappeared.

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Oct 22, 2019 0
Joely LATEST
Adobe Community Professional ,
Oct 22, 2019

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1st: WHAT kind of System/Computer is in use?

 

You mean the Cloud Documents from XD or the «latest used» in the Welcome Screen?

 

Also, I remember the very first time I installed, I was asked if I was a beginner or intermediate on XD, how do I access this screen again because that also seemed to have disappeared.

-> I you start/download from Adobe.com this should appear. But not, if using CC Desktop App (why ever you need this)

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