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Huawei USB-C headphones get ejected when starting XD (Macbook)

New Here ,
Dec 11, 2019

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Hi all,
So as of today, whenever I start Adobe XD, my Huawei USB-C headphones get ejected from my MacBook. It's really weird, as I did not do any updates and all was working fine up to like two hours ago.

Whenever I quit XD, the headphones instantly get recognized again and music continues playing. I have already tried re-installing the app aswel, but without success. As soon as the installation was complete and I opened the app, the headphones disappeared again.

Has anybody experienced this before? If so, any ideas how to solve this? 

Thanks in advance,

Boyan

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Huawei USB-C headphones get ejected when starting XD (Macbook)

New Here ,
Dec 11, 2019

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Hi all,
So as of today, whenever I start Adobe XD, my Huawei USB-C headphones get ejected from my MacBook. It's really weird, as I did not do any updates and all was working fine up to like two hours ago.

Whenever I quit XD, the headphones instantly get recognized again and music continues playing. I have already tried re-installing the app aswel, but without success. As soon as the installation was complete and I opened the app, the headphones disappeared again.

Has anybody experienced this before? If so, any ideas how to solve this? 

Thanks in advance,

Boyan

TOPICS
Crash or freeze, Error

Views

279

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 11, 2019 0
Adobe Employee ,
Dec 12, 2019

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Hi Boyan,

 

We are sorry to hear you are having troube using C-type headphones with Adobe XD. It would be really helpful if you can share a few more details like-

 

  • Would you mind telling if you have tried to use the same C-type headphones on other macbook or system?
  • What is the version of Macbook & XD you are using?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

 

 

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