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I am getting 4005 error while generating the link

New Here ,
Jun 17, 2020 Jun 17, 2020

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Please let me know what should I do to resolve this error and can easly generate public link for my prototype.

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Adobe Employee ,
Jun 17, 2020 Jun 17, 2020

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Hi Anubha,

 

Sorry to hear about the trouble, we'll try our best to help you with it. Could you please share a few more details like:

 

  1. A screenshot of the About XD info page and the Operating System.
  2. Are you getting this error on a specific file?
  3. As you mentioned you are able to generate a public link so is it like that you are getting this error while using a specific preset while sharing?
  4. Please try signing out of XD and Adobe CC desktop app > Close CoreSync and all Adobe related process > Sign back on Adobe CC Desktop app and launch XD from there and try again to publish the link. 

 

Regards

Rishabh

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