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i am not able to retrieve my previous prototype URL’s
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Hi Chandrashekar,
Thanks for writing us, Could you please elaborate the issue ? Is the prototypes links missing in the document .
Also please share us following information:
1. Which version of XD and OS you are currently using ?
2. Are you facing problem with prototype in any browser or within the App?
Regards,
Rajasekhar.
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HI Rajasekhar
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Chandrashekhar ,
Thanks for sharing the information . Is it crashing every time when you open a document which have existing links? .Seems like there are two different issues (based on information.you have shared,) one is crash and other is missing existing links . Could you please share the logs collected through https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html .
Also please share a video demonstrating the issue .
Regards,
Rajasekhar.
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HI
i am not able to
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Hi there,
It looks like your browser is restricting the downloads. Would you mind trying on another browser and see if that works?
Thanks,
Harshika