i am not able to retrieve my previous prototype URL’s
Thanks for writing us, Could you please elaborate the issue ? Is the prototypes links missing in the document .
Also please share us following information:
1. Which version of XD and OS you are currently using ?
2. Are you facing problem with prototype in any browser or within the App?
Thanks for sharing the information . Is it crashing every time when you open a document which have existing links? .Seems like there are two different issues (based on information.you have shared,) one is crash and other is missing existing links . Could you please share the logs collected through https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html .
Also please share a video demonstrating the issue .
i am not able to
It looks like your browser is restricting the downloads. Would you mind trying on another browser and see if that works?