I can not open creative cloud files on website

[patricksun]

I can not open creative cloud files, it just jump to https://www.adobe.com/cn/index2.html

what can I do？

[Ansubedi03]

Hi patrick,

Try what Rajesh has suggested I hope it would be helpful

Regards,

Anita Subedi

Adobe XD

[Rajesh KN]

Hi Patricksun,

Thank you for bringing this up. 
I would like to get some more information on this since I tried and I'm not able to reproduce the issue. 

Could you let me know which browser and OS you are using? How are trying to access the link (Using the URL assets.adobe.com or through "Manage links" from the XD application? 

I would also suggest you try accessing the files from a different browser. If in case it works, clear the Cache in the browser it isn't working on and then try. Hoping that would resolve our issue. 

If the issue still persists, feel free to revert. 

Regards,