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I can't create a new design in Adobe XD

New Here ,
Mar 05, 2019

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Hello,  When I want to create a new project (design) it's impossible to do it. 

This error message appears   

"A problem occurred while creating a new document online"

if you have any idea to solve this problem, thank beforhand for you answers, (Sorry for my bad english i'm french )

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I can't create a new design in Adobe XD

New Here ,
Mar 05, 2019

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Hello,  When I want to create a new project (design) it's impossible to do it. 

This error message appears   

"A problem occurred while creating a new document online"

if you have any idea to solve this problem, thank beforhand for you answers, (Sorry for my bad english i'm french )

                      Capture.PNG

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366

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Mar 05, 2019 0
Adobe Community Professional ,
Mar 05, 2019

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Adobe Xd can save file local and directly in Creative Cloud drive. Please refer to Cloud documents in XD  Did you saving file to local computer?

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Mar 05, 2019 1
Adobe Employee ,
Mar 05, 2019

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Hi Swend,

In addition to what Ares suggested, I would request you to try the steps mentioned here on this link: - Issue saving xd files to creative cloud and update this discussion with the results.

Thanks,

Atul_Saini

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Mar 05, 2019 0