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I can't drag the images to Adobe XD

New Here ,
Aug 18, 2020

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I drag an image and I CAN'T DROP it on the Adobe XD, I get a lock icon and I can't do anything. Please Help me...Thank

 

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Import and export, Product performance

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I can't drag the images to Adobe XD

New Here ,
Aug 18, 2020

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I drag an image and I CAN'T DROP it on the Adobe XD, I get a lock icon and I can't do anything. Please Help me...Thank

 

TOPICS
Import and export, Product performance

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42

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Aug 18, 2020 0
Adobe Employee ,
Aug 18, 2020

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Hi there,

Thank you for reporting the issue.

Could you please forward the below information:

- OS version because OS version below or equal to 1803 of Window machine , doesn't allow to do drag and drop of image

- From where you are dragging image ( eg. Browser, Finder or any other app) on Xd.

 

Regards,

Anita Subedi

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Aug 18, 2020 1
New Here ,
Aug 19, 2020

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Hi
Thank you for dedicating your time on answer about my problem, my OS is Microsoft Windows version 1903 compilation 18362.1016, and doesn't allow to do drag and drop of image from my file explorer, from my files of work, images of differents type (jpg, png, tiff).... is very important for me solution that problem....
thank you....

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Aug 19, 2020 0
Adobe Employee ,
Aug 19, 2020

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Hi Derick,

 

Sorry to hear about the trouble. In addition to the information asked by Anita, if you have Windows OS, you can also refer to this discussion: https://community.adobe.com/t5/adobe-xd/design-unable-to-drag-and-drop-images-into-adobe-xd-on-windo...

 

In case if this doesn't help, please share the information asked by Anita, we'll try our best to help you with it.

 

Regards

Rishabh

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Aug 19, 2020 0