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I have lost my project and my screens are ruined

New Here ,
Sep 26, 2019 Sep 26, 2019

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The screens in my project have lost colors, images, all configuration!!

 

 

My project is ruined!!!

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New Here ,
Sep 26, 2019 Sep 26, 2019

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I've had the same symptoms. Everything has disappeared from a particular job file. The program has ended and a file has been saved with no content in the cloud. We looked for a recovery method, but we couldn't find it.

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Adobe Employee ,
Sep 27, 2019 Sep 27, 2019

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Hi Noriego,

 

We are sorry to hear that you are facing trouble using Adobe XD. We would suggest getting in touch with our support team using this link: https://helpx.adobe.com/contact.html so that you can get the real time assistance on the same.

 

Please let us know if you face any issues connecting with the team.

 

Thanks,

Harshika

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