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[Install]-Adobe XD app is not visible in Creative Cloud app.

New Here ,
Feb 16, 2020

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Hi, does anyone know why there is no adobe xd in my CC.
yesterday i have some issue with my xd, it cannot open and then i uninstall it and install it again. But still, it cannot open. so i decide to uninstall my cc then install it again, but when it finishes installing the adobe xd app is not showing.  Is there something wrong?

 

 

Screenshot 2020-02-16 14.50.50.png

 

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[Install]-Adobe XD app is not visible in Creative Cloud app.

New Here ,
Feb 16, 2020

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Hi, does anyone know why there is no adobe xd in my CC.
yesterday i have some issue with my xd, it cannot open and then i uninstall it and install it again. But still, it cannot open. so i decide to uninstall my cc then install it again, but when it finishes installing the adobe xd app is not showing.  Is there something wrong?

 

 

Screenshot 2020-02-16 14.50.50.png

 

<The Title was renamed by moderator>

Topics

Download install and licensing

Views

323

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Adobe Employee ,
Feb 17, 2020

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Hi there,

 

We are sorry to hear you are having trouble installing Adobe XD through a Creative Cloud app. Please try to do a fresh installation using this link:https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Let us know if that helps.

 

Thanks,

Harshika

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