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[Install]- Need help with "Canceling" installation issue for XD!

New Here ,
Mar 27, 2020

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Screen Shot 2020-03-27 at 2.13.01 PM.png

I am unable to download XD for a project because this "canceling" will not go away. Any ideas on how to fix this? Thank you!

 

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[Install]- Need help with "Canceling" installation issue for XD!

New Here ,
Mar 27, 2020

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Screen Shot 2020-03-27 at 2.13.01 PM.png

I am unable to download XD for a project because this "canceling" will not go away. Any ideas on how to fix this? Thank you!

 

{Renamed By MOD}

TOPICS
Download install and licensing

Views

354

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Mar 27, 2020 0
Adobe Employee ,
Mar 27, 2020

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Hi Cameron,

 

Thanks for reaching out. Kindly end or quit the below-mentioned process in Task Manager if you have Window's Operating System or in Activity monitor, if you have Mac Operating System and then relaunch Adobe Creative Cloud Desktop App and then try re-installing.

Processes:-

  • Creative Cloud.exe
  • Adobe CEF Helper.exe
  • Adobe Desktop Service.exe
  • AdobeIPCBroker.exe
  • Adobe Installer.exe
  • AdobeUpdateService.exe
  • AdobeServiceInstaller.exe
  • CreativeCloud(URIHandler).exe
  • AAM Updates Notifier.exe
  • CCLibrary.exe
  • node.exe
  • CoreSync.exe

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

 

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