Sorry to hear about the trouble. The latest version of XD is compatible with Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. So please ensure that you have the compatible version of Windows. In case if you do have the compatible version, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html
Let us know if this helps or if you need any further assistance.