Installation issue

New Here ,
Jan 26, 2021 Jan 26, 2021

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I have compatible device but it is showing not compatible in adobe cloud .

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Adobe Employee , Jan 26, 2021 Jan 26, 2021
Hi Imran,   Sorry to hear about the trouble. The latest version of XD is compatible with Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. So please ensure that you have the compatible version of Windows. In case if you do have the compatible version, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html   Let us know if this helps or if you need any further assistance.   Regards Rishabh

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021

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Hi Imran,

 

Sorry to hear about the trouble. The latest version of XD is compatible with Windows 10 (64-bit) - Version 1803 (build 10.0.17134) or later. So please ensure that you have the compatible version of Windows. In case if you do have the compatible version, please try the suggestions shared here: https://helpx.adobe.com/xd/kb/adobe-xd-not-compatible-on-windows-machine.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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