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Invalid file error when opening document

Community Beginner ,
Sep 23, 2019

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WHO CAN HELP ME ?CAN'T OPEN MY WORK!so hurry! it says that when loading file happens error ,the file it's invalid..

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Invalid file error when opening document

Community Beginner ,
Sep 23, 2019

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WHO CAN HELP ME ?CAN'T OPEN MY WORK!so hurry! it says that when loading file happens error ,the file it's invalid..

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74

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Sep 23, 2019 0
Community Beginner ,
Sep 23, 2019

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微信截图_20190923164726.png

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Sep 23, 2019 0
Preran LATEST
Adobe Employee ,
Sep 24, 2019

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Can you let us know if your file was saved to the cloud or to your computer? In any which case, it looks like we are dealing with a corrupt file here. I suggest getting in touch with our tech support team https://adobe.ly/2WYE62m to see if they can help. Use the chat button on the page to get started. 

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Sep 24, 2019 0