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Invited to team but permission issue

New Here ,
Sep 30, 2020

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Hi 

I'm a new user with free Adobe XD, I want to share the design with invite my designer but he is not accessible to design show and edit permission on design.

Please help me Immediate...

Could you please try re-inviting the user and check if it works or not. If it still doesn't work, please ask the collaborator to sign out of the Adobe CC Desktop app and from XD and then sign in again and please ensure that XD is signed in with the same email address which is added while inviting.

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Invited to team but permission issue

New Here ,
Sep 30, 2020

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Hi 

I'm a new user with free Adobe XD, I want to share the design with invite my designer but he is not accessible to design show and edit permission on design.

Please help me Immediate...

Could you please try re-inviting the user and check if it works or not. If it still doesn't work, please ask the collaborator to sign out of the Adobe CC Desktop app and from XD and then sign in again and please ensure that XD is signed in with the same email address which is added while inviting.

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Sep 30, 2020 0
Adobe Employee ,
Oct 01, 2020

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Hi Manoj,

 

Thanks for reaching out. If I understood you correctly, you are looking to collaborate with your colleague? If yes, please try the steps suggested here: https://helpx.adobe.com/xd/help/collaborate-coedit-designs.ug.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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Hi Rishabh,
I have followed the same instructions but showing the same issues

--
*Thanks & Best Regards,*
*Manoj Yadav *
<Personal Info Removed by Moderator>

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Oct 01, 2020 0
Adobe Employee ,
Oct 01, 2020

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Could you please try re-inviting the user and check if it works or not. If it still doesn't work, please ask the collaborator to sign out of the Adobe CC Desktop app and from XD and then sign in again and please ensure that XD is signed in with the same email address which is added while inviting.

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Oct 01, 2020 0