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Is there a limit to number of comments?

New Here ,
Aug 09, 2020

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Hello everyone, 

 

I wanted to know if there is a limit to number of comments for a published mockup. My clients are not able to add more comments now. Is it membership thing? 

 

Please do let me know if you have an answer. 

 

Thanks, 

Kumar

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Is there a limit to number of comments?

New Here ,
Aug 09, 2020

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Hello everyone, 

 

I wanted to know if there is a limit to number of comments for a published mockup. My clients are not able to add more comments now. Is it membership thing? 

 

Please do let me know if you have an answer. 

 

Thanks, 

Kumar

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Aug 09, 2020 0
Adobe Employee ,
Aug 09, 2020

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kumaramanikand_r    Thanks for reporting the issue.It would be great if you can help me with more details like Xd version,Platform,How many comments and how many  reveiwers are present.

 

Thanks 

Nidhi Shree

 

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Aug 09, 2020 1
New Here ,
Aug 10, 2020

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I'm using Adobe for enterprise. I'm using only Adobe XD with license in the enterprise cloud account. There are 49 comments and three reviewers. 

 

 

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Aug 10, 2020 0
Adobe Employee ,
Aug 14, 2020

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Hi there,

 

Sorry for the delay in response and thanks for sharing the information asked by, Nidhi. Would you mind sharing the screenshot of your about XD info page? Is it a public link or private link? Is it possible for you to share the link with us so that we can check at our end?

 

We will try our best to help.

 

Thanks,

Harshika

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Aug 14, 2020 0
New Here ,
Aug 14, 2020

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Hi, I've attached the screenshot of 'about us' page as requested. I'm sorry, i'll not be able to share the hyperlink. 

Though they are wireframes, it has confidential info. 

 

Screen Shot 2020-08-14 at 12.10.05 PM.png

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Aug 14, 2020 0
Adobe Employee ,
Sep 01, 2020

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Sorry for the delay in response and thanks for sharing the screenshot. Are you still experiencing the issue in XD 32.1 version? If it's a confidential file, I would request you to please get in touch with us directly using this link: https://helpx.adobe.com/contact.html so that we can assist you further.

 

Thanks,

Harshika

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Sep 01, 2020 0