Copy link to clipboard
Copied
My dev just downloaded an SVG from the shared XD link and it downloaded with jumbled layers. The issue also occurs when I export the image from XD. This has happened at least twice now and I'm not sure why or how to fix it.
The original image, in XD, is a linked Ai vector.
Original (as seen in the XD file):
SVG downloaded from XD:
Copy link to clipboard
Copied
Hi default,
Thank you for reporting us, could you please share the details listed below.
1. In which version of XD your fcaing the issue
2. Is it consistent with the all files
3.In which system facing the issue Win /Mac.
4.Is it with the specfic image
We will try the reproduce the issue from our end , and try to resolve ASAP.
Regards,
Ashwini M Hiremath
Copy link to clipboard
Copied
Hey Ashwini,
Thanks for your help.
1. V 41.0.12
2. It is not consistent with all files:
not consistent with link Ai image
occurs in multiple XD files, but is not consistent with linked Ai image within the files
3. Mac is facing the issue
4. It seems to be related to a specific image. I have had this happen to me twice with 2 different Ai images in XD file.
I am not able to reproduce the issue often, but I'm also not sure how to fix it. I'm happy to send you the XD link via email so you can take a look.
Copy link to clipboard
Copied
Hi default,
Please send the XD link and if poosible attach the image [mhiremat@adobe.com] in which your facing the issue.. add Mac version also, so will resolve it from our end.
Regards,
Ashwini M Hiremath.
Copy link to clipboard
Copied
Hi default,
Thank you for sending the details over the email..We tried to reproduce the issue from our end unfortunately not able to reproduce the issue in 41.0.12 in Mac10.15.5 and Mac 11.2.2 ,what i noticed is while reproducing the issue,the elements present inside the image are not grouped, make sure that the images are grouped and makes a one concrete image, for reference I have attched the screenshot...please let us know in which version of mac your facing the issue
Regards,
Ashwini M Hiremath.
Copy link to clipboard
Copied
I am still experiencing the issue on my computer and so are my devs. I have added it to a different link so that you it is isolated from the working images. Can you take a look at this one?
https://xd.adobe.com/view/82e0d3a2-e25c-47c0-b02d-328292c15f3a-d7b3/specs/
Thanks in advance!