Issue downloading SVGs from shared link

New Here ,
Jun 09, 2021 Jun 09, 2021

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My dev just downloaded an SVG from the shared XD link and it downloaded with jumbled layers. The issue also occurs when I export the image from XD. This has happened at least twice now and I'm not sure why or how to fix it. 

 

The original image, in XD, is a linked Ai vector. 

 

Original (as seen in the XD file):

Screen Shot 2021-06-09 at 12.26.44 PM.png

SVG downloaded from XD:

Screen Shot 2021-06-09 at 12.25.40 PM.png

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Hi default,

Thank you for reporting us, could you please share the details listed below.
1. In which version of XD your fcaing the issue
2. Is it consistent with the all files
3.In which system facing the issue Win /Mac.

4.Is it with the specfic image 
We will try the  reproduce the issue from our end , and try to resolve ASAP.

Regards,

Ashwini M Hiremath

 

 

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New Here ,
Jun 10, 2021 Jun 10, 2021

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Hey Ashwini, 

Thanks for your help. 

 

1. V 41.0.12

2. It is not consistent with all files:

not consistent with link Ai image

occurs in multiple XD files, but is not consistent with linked Ai image within the files

3. Mac is facing the issue

4. It seems to be related to a specific image. I have had this happen to me twice with 2 different Ai images in XD file. 

 

I am not able to reproduce the issue often, but I'm also not sure how to fix it. I'm happy to send you the XD link via email so you can take a look. 

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Adobe Employee ,
Jun 10, 2021 Jun 10, 2021

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Hi default,

Please send the XD link and if poosible attach the image [mhiremat@adobe.com] in which your facing the issue.. add Mac version also, so will resolve it from our end.

 

Regards,

Ashwini M Hiremath.

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Adobe Employee ,
Jun 13, 2021 Jun 13, 2021

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Hi default,

Thank you for sending the details over the email..We tried to reproduce the issue from our end unfortunately not able to reproduce the issue in 41.0.12 in Mac10.15.5 and Mac 11.2.2 ,what i noticed is while reproducing the issue,the elements present inside the image are not grouped, make sure that the images are grouped and makes a one concrete image, for reference I have attched the screenshot...please let us know in which version of mac your facing the  issue 

 

Regards,

Ashwini M Hiremath.

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New Here ,
10 hours ago 10 hours ago

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LATEST

I am still experiencing the issue on my computer and so are my devs. I have added it to a different link so that you it is isolated from the working images. Can you take a look at this one?

 

https://xd.adobe.com/view/82e0d3a2-e25c-47c0-b02d-328292c15f3a-d7b3/specs/

 

Thanks in advance!

 

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