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Issue using Indian debit card probably due to 3d security

New Here ,
Nov 14, 2019

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TO ADOBE,

 

I have been trying to subscribe to XD for long, and every time my debit card is getting rejected. I have no idea what is the reason. I wonder how other platforms can accept the same card worldwide?

 

I have to mentioned above so that you won't end up with by saying Contact to your bank. Because if other platforms can accept and get through the payment, why, not you?

 

You want to earn money from India, but you do not bother to make their life easier? How rubbish!

 

Today, there are tons of payment gateways (probably highest in the world) options in India. Such as UPI (love it and my favorite), PayTM, Google Pay, PhonePay, (PayPal - a looser in India), Amazon Pay, PayUmoney, and more... and yet your system is using the old way of accepting payment. On top of that, you do not allow the RuPay card. I wonder if you are really considering Indian customers?

 

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Issue using Indian debit card probably due to 3d security

New Here ,
Nov 14, 2019

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Copied

 

TO ADOBE,

 

I have been trying to subscribe to XD for long, and every time my debit card is getting rejected. I have no idea what is the reason. I wonder how other platforms can accept the same card worldwide?

 

I have to mentioned above so that you won't end up with by saying Contact to your bank. Because if other platforms can accept and get through the payment, why, not you?

 

You want to earn money from India, but you do not bother to make their life easier? How rubbish!

 

Today, there are tons of payment gateways (probably highest in the world) options in India. Such as UPI (love it and my favorite), PayTM, Google Pay, PhonePay, (PayPal - a looser in India), Amazon Pay, PayUmoney, and more... and yet your system is using the old way of accepting payment. On top of that, you do not allow the RuPay card. I wonder if you are really considering Indian customers?

 

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Adobe Community Professional ,
Nov 14, 2019

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Your purchasing the annual prepaid plan or monthly plan for XD. Sometimes Debit cards have an issue with monthly plans. I would request you to try a credit card or another Debit card.

I am not sure why Adobe does not have RuPay Cards But I believe it is very new in the market compared to Master or Visa card which is about 50 years old companies and has majority worldwide.

Vishu Aggarwal

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New Here ,
Nov 14, 2019

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Thanks, Vishu, for the response.

 

I am aware of the Credit Card. Here my point is not about the Credit Card. This option is useless to me as I have never owned or used a Credit Card ( I hate that concept).

 

Here I am talking about Debit Card or Indian Payment Gateways. Does Adobe bother or concern for that?

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