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I have an issue with my account where I cannot access file syncing and cant send any of my Adobe XD files online to my class nor save any to the cloud. I bought my subscription through collegebuys and it had worked a few weeks ago, but now doesnt want to work for me anymore.
I also had registered my bought account with the same account given to me by my school. The issue could be that they conflict with each other, but I am not sure. I hope I was informative with my situation.
I am so sorry for the delay in response, please refer to this article: https://helpx.adobe.com/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.html
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Hi Phillip,
Thanks for reaching out. It looks like you have an Enterprise account, I'd request you to log a ticket with the Enterprise team using this link: https://helpx.adobe.com/contact/enterprise-support.html
Regards
Rishabh
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thank you very much for the link but could i have a more in depth guide on how to log a ticket?
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I am so sorry for the delay in response, please refer to this article: https://helpx.adobe.com/enterprise/admin-guide.html/in/enterprise/using/support-for-enterprise.ug.ht...
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