Issues with the android app, specifically with s10 artboard.

New Here ,
Mar 21, 2021 Mar 21, 2021

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Am I the only one having a problem viewing mobile artboard prototypes on my android phone (started on the latest update).

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Adobe Employee ,
Mar 22, 2021 Mar 22, 2021

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Hello there,

 

Thanks for writing us, could you please elaborate the issue or scenario in which you are facing issue.Also add following information :

 

1) Version of desktop XD and mobile XD ?

2) Is this specific to s10 artboard  ?

 

Regards,

Rajasekhar.

 

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Greetings

The desktop version is the update before 38.1.12.

Mobile version of the latest app on play store as of March 28.

 

Regards Henok

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Thanks for sharing the information. Could you please share the prototype link with us or a screenshot with us for better understanding? Does that happen with every file having a specific artboard?

 

We'll try our best to help.

 

Thanks,

Harshika

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