JIRA App - Whitelist IP

[johnmck1]

Hello,

We'd like to try the XD JIRA App with our On-prem JIRA instance. The installation documentation lists the Adode servers to whitelist by FQDN, however, we are prohibited from whitelisting by FQDN and need the IP's of your servers. Can you provide the IP addresses that we would need to whitelist?

Thanks in advance,

-John

[HARSHIKA_VERMA · Accepted solution]

Hi John,

Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

Hope it helps.

Thanks,

Harshika