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JIRA App - Whitelist IP

New Here ,
Jun 12, 2020

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Hello,

 

We'd like to try the XD JIRA App with our On-prem JIRA instance. The installation documentation lists the Adode servers to whitelist by FQDN, however, we are prohibited from whitelisting by FQDN and need the IP's of your servers. Can you provide the IP addresses that we would need to whitelist?

 

Thanks in advance,

 

-John

 

Hi John,

 

Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

 

If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

 

Hope it helps.

 

Thanks,

Harshika

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JIRA App - Whitelist IP

New Here ,
Jun 12, 2020

Copy link to clipboard

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Hello,

 

We'd like to try the XD JIRA App with our On-prem JIRA instance. The installation documentation lists the Adode servers to whitelist by FQDN, however, we are prohibited from whitelisting by FQDN and need the IP's of your servers. Can you provide the IP addresses that we would need to whitelist?

 

Thanks in advance,

 

-John

 

Hi John,

 

Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

 

If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

 

Hope it helps.

 

Thanks,

Harshika

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Jun 12, 2020 0
Adobe Employee ,
Jun 12, 2020

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Hi John,

 

Thank you for reaching out and using XD. I have found two related article: https://helpx.adobe.com/in/xd/help/jira-add-on.html and if you're on enterprise network please ask your admin team to enable the network endpoints as mentioned here: https://helpx.adobe.com/in/enterprise/kb/network-endpoints.html

 

If that doesn't help, please get in touch with our support team using this link: https://helpx.adobe.com/in/contact.html for immediate assistance.

 

Hope it helps.

 

Thanks,

Harshika

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