Jira cloud plugin well installed but not working

[#1]

Hi all,
I downloaded the Jira plugin and installed Adobe Xd on Jira. On XD I manage to display my projects and jira tickets but if I click on a ticket I get an error message. Any Ideas ?

Thank you !

[#2]

Hi all,
I downloaded the Jira plugin and installed Adobe Xd on Jira. On XD I manage to display my projects and jira tickets but if I click on a ticket I get an error message. Any Ideas ?

Thank you !

[#3 · Accepted solution]

Hi Celine,

Sorry to hear about the trouble. It looks more like a plugin issue, so if you have tried basic troubleshooting like re-installing the plugin, I'd recommend contacting the plugin support directly. To contact them, please right-click on the plugin name in the panel and then click support.

Let us know if you need any further assistance, we'll try our best to help you with it.

Regards

Rishabh