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Keyboard shortcut doesn't work in Adobe XD on macOS

New Here ,
May 26, 2020

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Hi, 

 

I am using Adobe XD and realized that my keyboard shortcut doesn't work. For example, " comment +" doesn't show up zoom in. Please help me with this issue. Thanks! 

 

Feli

 

{Renamed By MOD}

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Design, How to

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Keyboard shortcut doesn't work in Adobe XD on macOS

New Here ,
May 26, 2020

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Hi, 

 

I am using Adobe XD and realized that my keyboard shortcut doesn't work. For example, " comment +" doesn't show up zoom in. Please help me with this issue. Thanks! 

 

Feli

 

{Renamed By MOD}

Topics

Design, How to

Views

249

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
May 26, 2020

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Hi Felicia,

 

Sorry to hear about the trouble. If I get it, you are unable to use Command + to zoom in on an artboard? If yes, this generally happens when there is a conflict with any other application. Please close XD and restart your computer and after rebooting please launch only Adobe XD and check if you are able to use the shortcut. If you are still unable to use, please share the following details:

 

  1. The version of Adobe XD.
  2. Is it happening on a specific file or multiple files?
  3. Please check if you are able to use any other shortcut which includes the Command key.

 

Regards

Rishabh

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