My keyboard totally stops working in adobe xd. I can't input text or use the shortcuts as the keyboard doesn't response at all. I am using windows 10 and the latest version of xd. my pc has 8 gb ram, core i3 7th gen, amd radeon r7 250 2gb gpu. need a solution badly please.
Sorry to hear about the trouble. Could you please share a few more details like:
xd version 188.8.131.52
it is only happening in xd even the illustrator cc works fine.
the app doesn't freeze. just the keyboard is not working.
i've restarted and tried reinstalling too but the problem remains
Sorry for the delay in response. We have the current version of XD available as 32.2. Could you please update and let us know if you are still experiencing the issue?
it's updated and still the problem remains
Sorry for the delay in response. Would you mind confirming if you're still experiencing the issue with XD 33.1 version?
We will try our best to help.