Keybord Not working at all

New Here ,
May 04, 2020 May 04, 2020

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So recently i just reinstalled  XD because a recent Assignment is required using XD, and now the keyboard is not functioning at all, the only working key is the windows key. This is a big problem since i cannot type any text, copy paste and using shortcuts.

 

I hope the solution is founded as soon as possible.

Thank You

TOPICS
Missing feature, Product performance

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Adobe Community Professional ,
May 04, 2020 May 04, 2020

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Hi, could you indicate which version of Adobe XD you have installed and the characteristics of your computer?

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Adobe Employee ,
May 05, 2020 May 05, 2020

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Hi Adam,

 

Sorry to hear about the trouble. In addition to what Italosan asked, could you please share a few more details like:

 

  1. Is this happening only with XD?
  2. Are you using a QWERTY or AZERTY keyboard?
  3. Could you please reboot your computer and launch Adobe XD only and then check if its working or not.

 

Regards

Rishabh

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