Launching XD on Mac OS Big Sur

New Here ,
May 10, 2021 May 10, 2021

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XD will not load I am on a Mac OS Big Sur 11.3.1. How can I get this to work?

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Adobe Employee ,
May 10, 2021 May 10, 2021

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Hi Carmela,

 

Sorry to hear about the trouble. I'd recommend reinstalling the app. Please un-install XD using the Adobe Cleaner tool: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Once uninstalled, please re-install and let us know if that helps or if you need any further assistance.

 

Regards

Rishabh

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