Libraries Access When Adobe Account is Changed

New Here ,
Oct 22, 2020

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Dear Community,

 

I am wondering if the libraries in AdobeXD ((from my previous account) is still accessible if I switch to a new account (completely new email address)? 

 

If yes, how do I handle the missing libraries in that case? Any chance I can access them back? Appreciate your advise, thank you!   

 

Tricia

TOPICS
Data loss, Design, Download install and licensing, How to, Import and export, Missing feature

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1 Correct Answer

Adobe Employee , Oct 22, 2020
Atul_Saini Adobe Employee , Oct 22, 2020
Hi Tricia,    Thank you for reaching out. If you are switching to an enterprise/federated account, check this article: (https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/migrate-assets-to-enterprise-account.ug.html )If that's not the case, then you may share the files and folders with edit rights and make a copy with a different account.  Here are some links which would prove to be helpful.  https://helpx.adobe.com/in/creative-cloud/how-to/share-collaborate-libraries-teams.html...

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Adobe Employee ,
Oct 22, 2020

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Hi Tricia, 

 

Thank you for reaching out. If you are switching to an enterprise/federated account, check this article: (https://helpx.adobe.com/in/enterprise/admin-guide.html/in/enterprise/using/migrate-assets-to-enterpr... )

If that's not the case, then you may share the files and folders with edit rights and make a copy with a different account. 

Here are some links which would prove to be helpful. 

 

Please let us know if this helps. 

 

Thank,

Atul_Saini

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tricia_DA AUTHOR LATEST
New Here ,
Oct 23, 2020

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That helps, thank you! 

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