Libraries not saving - No error message

New Here ,
Mar 24, 2021 Mar 24, 2021

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I have an XD file that is my master style guide. I update my color assets and style assets in the file. Then I've been connecting to that file on a new file so I can use the color and assets. Had been working fine. Today I updated and added some new colors to my master style guide. When I go to a new doc and connect to my master style guide file my new colors aren't showing up. I see my old assets still, just not the new color assets.

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Adobe Employee , Mar 24, 2021 Mar 24, 2021
Hi there,   Sorry to hear about the trouble. This generally happens because of a sync issue, so could you please close CoreSync and All Adobe-related processes from the Task Manager/Activity Monitor & then reboot your computer. Once rebooted, please sign back in on the Adobe CC Desktop app and launch XD from there and check if you are able to access the colors.   Regards Rishabh

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Adobe Employee ,
Mar 24, 2021 Mar 24, 2021

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Hi there,

 

Sorry to hear about the trouble. This generally happens because of a sync issue, so could you please close CoreSync and All Adobe-related processes from the Task Manager/Activity Monitor & then reboot your computer. Once rebooted, please sign back in on the Adobe CC Desktop app and launch XD from there and check if you are able to access the colors.

 

Regards

Rishabh

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